Billing Terms & Conditions

Welcome to Chief Chairs! These Billing Terms and Conditions outline the terms governing purchases made on our website. By completing a purchase, you agree to these terms.

1. Accepted Payment Methods

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover, as well as Apple Pay. All transactions are securely encrypted to ensure the protection of your payment information.

2. Billing Information

You are responsible for providing accurate and up-to-date billing details, including your name, address, phone number, and payment information. By submitting payment details, you authorize Chief Chairs to charge the specified amount to your chosen payment method.

3. Pricing & Taxes

  • All prices are listed in USD and are subject to change without prior notice.

  • Prices include any applicable taxes, duties, and shipping fees as indicated at checkout.

4. Order Confirmation

  • Once your order is placed, you will receive a confirmation email with purchase details. This email serves as your official receipt.

  • If you do not receive an order confirmation, please check your spam/junk folder or contact us at Care@chiefchairs.com for assistance.

5. Payment Processing

  • Payments are processed immediately upon order placement.

  • If your payment is declined or encounters an issue, we will contact you to resolve the matter.

6. Subscription Services

  • If you subscribe to any of our recurring services, your payment method will be charged at regular intervals as specified during the subscription process.

  • You may cancel your subscription at any time by contacting our customer support team. Cancellations take effect at the end of the current billing cycle.

7. Refunds & Returns

For details on returns and refunds, please refer to our Return & Refund Policy.

8. Customer Support

For any questions, order updates, or assistance, reach out to our support team:

  • Email: care@chiefchairs.com

  • Phone: +1 (585) 575-2750

  • Operating Hours: Mon-Sun | 10:00 to 18:00 EST

Thank you for choosing Chief Chairs. We’re here to ensure a smooth and hassle-free shopping experience!